Postal Clerk
micro1GeneralistNew
On a ruler from $0 to $150 an hour: $50 to $150.
- Where
-
58 countries
Bangladesh, Hong Kong, India, Indonesia, Japan, Kazakhstan, Kyrgyzstan, Malaysia, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Uzbekistan, Vietnam, Austria, Belarus, Belgium, Denmark, France, Germany, Greece, Italy, Netherlands, Portugal, Russia, Spain, Switzerland, United Kingdom, Argentina, Brazil, Chile, Colombia, Mexico, Peru, Algeria, Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Morocco, Oman, Palestine, Qatar, Saudi Arabia, Tunisia, United Arab Emirates, United States, Canada, Nigeria, Kenya, South Africa, Ghana, Ethiopia
- Language
- English
- Type
- Contract, remote
- Field
- Generalist
- Posted and first seen
- Checked, still open
- Listed until60 days left, date set by micro1
From the micro1 listing
Role Title: Postal Clerk
Role Type: Contractor
Location: Remote
Time Commitment: 15-25 hours/week, short-term project
micro1 is looking for Postal Clerks to help evaluate and improve AI systems on postal service topics. You’ll use your front-counter experience to check that questions sound like real customers and that answers are correct and useful. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.
Scope of Work
- Review sample postal questions and flag any that don’t sound like what real customers ask.
- Write rubrics that define a correct, complete answer on mail classes, shipping options, postage, fees, and shipping labels.
- Cover package tracking, missing or damaged mail, change of address and mail forwarding, and international mailing and customs forms in your rubrics.
- Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
- Share clear written feedback with the project team, working asynchronously.
Required Qualifications
- Current, former, or retired USPS frontline experience (postal clerk, sales and service associate, or retail associate)
- 1+ years helping customers in person at a post office counter
- Working knowledge of mail classes, shipping options, postage, tracking, and change of address
- US-based
- Able to start quickly and commit 15-25 hours/week
- Clear, precise writing
Not a fit: Mail carrier, mail processing, or private shipping store experience alone
Nice to Have
- Experience with international mail and customs documentation
- Experience handling missing or damaged mail claims
- Experience creating guides, FAQs, or training materials
- Experience helping a diverse range of customers, including rural and non-English-speaking communities
Text above is the platform's own listing, shown as published.
Note on the rate. This is the rate micro1 lists for the role. The final rate is set by micro1 and can differ from the listed range.
Terms in this listing
- Rubric: A written list of criteria and scores used to judge a response, for example accuracy, instruction following and tone, each with clear pass or fail descriptions.
How applying on micro1 works
You apply from the role page on micro1. A third-party job page describes an interview run by an AI interviewer (aitrainer.work). The steps differ by role. The micro1 interview guide covers the AI interview.
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